This statement covers all iCasework self-service forms. We've worked to make web forms accessible and user-friendly by supporting major browsers and devices.
Fully compliant with the Web Content Accessibility Guidelines (WCAG) 2.1 AA standard.
Email: support@icasework.com with questions or concerns.
If unsatisfied with our response, contact the Equality Advisory and Support Service (EASS).
Online maps are exempt if essential information is provided in an accessible manner.
Date pickers may not be keyboard-accessible. We recommend using date input fields for known dates like birthdates.
Audited internally and externally (Civica UX team, Zounoo). Tested assistive technologies include:
Tools used:
Accessibility is monitored continuously. This statement was last updated on 5th December 2024.